We reserve the right to change or modify our privacy practices that are described herein from time to time simply by posting a revised Privacy Policy on this Website. Any such change shall be effective immediately upon posting of the revised Privacy Policy on this Website. We reserve the right to make the revised or changed Privacy Policy effective for information we already have about you, as well as any information we receive in the future. We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current privacy practices.
Privacy Policy
Like many websites, we gather information about how visitors use this Website. In general, you can visit many of the web pages on this Website without
telling us who you are or revealing any personal information about yourself. We, however, may track your Internet Protocol (IP) address and other anonymous
information from your web browser for trends and statistics (including, but not limited to, browser version, pages requested and pages visited), but you will
remain anonymous unless you provide us with personal information during your visit to this Website or during an earlier or subsequent visit and we are able
to link your IP address between your current visit and one of these other visits.
We also work with service providers who use tracking technologies to serve ads across the Internet or track email communication response rates on our behalf. These companies may collect personal information about your visits to this Website and your interaction with our communications and Website, including advertising.
In addition to anonymous information, we also collect personal information from you at this Website when you voluntarily submit it to us. We request personal
information from you (which may include your name, address, telephone number, email address, gender, year of birth, and when necessary, credit card
information) when you:
- Complete a registration, survey, application or other form;
- Purchase a product or service from us or from one of our vendors, suppliers or other agents;
- Sign-up to receive email newsletters or other correspondence;
- Participate in a promotion, contest, sweepstakes or similar promotional activity;
- Submit materials to our Website;
- Request a catalog or other materials from us; and/or
- Request e-mail, fax, mail, or telephone support or services.
We also collect information about your activities on and through this Website from our third party business partners, suppliers, vendors and other agents.
You may choose not to provide us with any personal information. In such event, you can still access and use many portions of this Website; however, you will not be able to access and use those portions of this Website or the services available on or through this Website that require your personal information.
Using Information
We may use the information we collect to:
- Customize and/or personalize your communications, surfing, viewing and/or shopping experience;
- Better respond to your customer service inquiries;
- Communicate with you about your purchase, account information, or customer service needs;
- Communicate with you about our products and events, and for other promotional purposes;
- Improve our business;
- Administer contests, promotions, surveys or other website features;
- Provide technical support to you; and
- Perform any other lawful acts except for those acts expressly prohibited by the terms and conditions set forth herein.
Disclosure of personal information and/or uploading of content (e.g. pictures, videos, music files, etc.) made voluntarily may become publicly available and may be collected and used by others. Any content voluntarily disclosed may be redistributed through the Internet and viewed by the general public.
Sharing Information
Except as expressly set forth herein, we do not loan, give away, sell, distribute or rent your personal information to any entity with whom we are not
affiliated and any third party.
We will disclose your personal information to third parties if you have previously consented to such disclosures and in special circumstances, including, but not limited to, the sale or merger of Zeevex or its assets; the due diligence in connection with a potential sale of Zeevex; any bankruptcy, insolvency or liquidation of Zeevex, or in other similar circumstances.
For the purpose of operating our business and providing you with certain services and products and to process your purchases, shipments and payments, we may disclose your personal information to one or more of our business partners, distributors, suppliers, affiliates, service providers or other third parties who are assisting Zeevex in performing such services. Without limiting the foregoing, these entities may provide Zeevex with credit card processing, shipping, data management, email distribution, live text chat, email response, market research, information analysis, and promotions management services. We provide such entities with the personal information they need to perform their respective services and we use commercially reasonable efforts to require them to safeguard your personal information and limit their use of it.
We also may provide your personal information to other Zeevex-affiliated companies (including, but not limited to, affiliates, subsidiaries and our parent/guardian companies) who may use your personal information for any legal purposes whatsoever.
We also may disclose personal information about you upon request by the government; in response to a court order; when required by law or when we believe in good faith is required by law; to enforce our Privacy Policy, terms and conditions or other agreements on this Website; upon your request; or to contact, identify or bring legal action against someone who may be causing injury to or interference with our or others' rights or property, including but not limited to claims for infringement of intellectual property, invasion of privacy, or situations involving potential threats to the physical safety of any person. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing purposes.
We may also provide aggregated, non-personally identifiable information to third parties for any legal purposes whatsoever, such as the number of users who searched for a particular term or item, or how many users clicked on a particular item or advertisement. Such aggregated information does not identify you individually.
Protecting Your Information
We use commercially reasonable efforts to safeguard and secure your personal information while stored on our computer systems. We use a variety of industry
standard security measures, including the requirement of a unique Username and Password for each user as well as encryption and authentication tools, to
maintain the confidentiality of your personal information. Your personal information is stored behind industry standard firewalls and is only accessible by a
limited number of persons who are authorized to access such systems, and are required to keep the information confidential. Regardless of these efforts by
us, however, no system connected to the Internet can be guaranteed to be 100% secure.
We use commercially reasonable efforts to safeguard and secure the transmission of your personal information from your computer to our computers. When you place orders or access your personal information, we offer the use of a secure server. To the extent you select the secure server method and your browser supports such functionality, all credit card information you supply is transmitted via Secure Socket Layer (SSL) technology. Regardless of these efforts by us, no data transmission over the public Internet can be guaranteed to be 100% secure.
To help protect your computer and personal information, make sure you have current anti-virus and firewall software installed on your computer and update such software on a regular basis. Each user is responsible for maintaining the secrecy of his or her own Password and account information. Also, please review your credit card statement carefully and verify that all transactions are authorized and report any discrepancies immediately to your credit card company.
Cookies
This Website uses cookies. A cookie is a small, removable data file that is stored by your web browser on your computer. Cookies allow you to place an order
on this Website and allow us to enhance, facilitate and personalize your online surfing and shopping experience. For example, we use cookies to:
- Remember the items in your Shopping Basket;
- Recognize you when you return to this Website;
- Enable you to use our one-click checkout;
- Present relevant content to you when you visit this Website;
- Analyze visitor behavior; and
- Facilitate other similar type of activities.
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your web browser settings. If you turn cookies off, you won't have access to many features that make your visit to this Website more efficient and enjoyable, and in some cases, some of our services will not function or will function only with limited capability.
Children's Online Privacy
We require all users to be at least 13 years of age and provide us with his/her e-mail address in order to set up a Zeevex Account. During the account set up
process, we ask whether the child is at least 13 years old. A positive reponse is considered verifiable consent by the user's parent/guardian, as required
by the Children's Online Privacy Protection Act ('COPPA'). We do not knowingly collect names and email addresses from children under 13.
We use e-mail addresses for the following purposes:
- To send a confirmation notice of the child's character registration and Password information.
- Upon request, to send the user Password information when the Password has been lost or forgotten.
- To communicate with the user, regarding any questions, concerns, or problems the user may have.
- To contact the user about any problem with the user's account or conduct in the game.
We recognize that young children may inadvertently give out personal information in addition to their e-mail address when contacting us with any questions, problems, or concerns they have encountered while playing the game. We do not collect or use any such additional personal information acquired in this manner unless it is necessary for us to respond to the problem or question or concern. We do not divulge any such information to any third parties unless we are required to do so by law, court order or subpoena.
Zeevex does not sell or knowingly divulge ANY personal information regarding your child information to advertisers or any other third parties, unless otherwise required to comply with applicable laws, to comply with a court order or subpoena, to enforce our site or game rules, or to protect the safety and security of our users and our Web sites.
Also, please note that we do not condition a child's participation in an online activity on the child providing more personal information than is reasonably necessary for the activity.
Parent/Guardians Requesting a Change to, or Deletion of, Their Child's Personally Identifiable Information
We would like to assure you that we do not keep any information other than what is listed above. However, parent/guardians/guardians are welcome to contact
us about any personally identifiable information about their child by emailing parents@Zeevex.com. Parent/Guardians can then request to purge either all or
specific portions of that information.
Email Marketing Practices
We adhere to the highest standards in our email marketing practices. When you choose to opt-into our email communications and submit your email address to
us, we will send you an email requesting your confirmation. If you do not click on the confirmation link in the email, you will not be registered to receive
our emails. This protects your inbox from unwanted emails should someone else provide your email address, or should you change your mind.
Chat Rooms and Forums
This Website may now or in the future include web logs (i.e., blogs), chat rooms, post-it boards, forums, message boards, and/or news groups. Any information
that is disclosed in these areas becomes public information. You should exercise caution before disclosing your personal information via these public venues,
which you do at your own risk. If you do so, you may receive, among other things, unsolicited emails or 'spam' from others. Zeevex cannot safeguard and is
not liable for the privacy of personal information that is disclosed online in this manner.
Other Websites
When browsing this Website, you may be directed to other websites that are beyond our control. These other websites may use cookies and pixel tags, collect
data, or solicit personal information. Even though Zeevex may be affiliated or have a business relationship with these websites, we have no control over them
or how they collect, distribute or otherwise use your personal information or how they safeguard and secure your personal information. Zeevex is not
responsible or liable for the conduct, policies or actions of the owners of such websites or the content displayed on these websites. These websites are
linked to this Website only for your convenience and you access them at your own risk.
Unsubscribing, Removing or Modifying Your Information
We want to communicate with you only if you want to hear from us.
To modify or delete any or all of the personal information you have provided to us, please login and update your profile.
You may unsubscribe from receiving emails, and other correspondence from us including, but not limited to, faxes and U.S. postal service mail, at any time by using the link, or by contacting us using the information, included at the bottom of each email communication. You may also unsubscribe by sending us an email at unsubscribe@Zeevex.com.
In some limited circumstances, such as to resolve disputes, troubleshoot problems and enforce our Terms of Use Agreement, we may retain in our files information you have requested us to remove. Further, your personal information is never completely removed from our databases due to technical constraints and the fact that we back up our systems. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests.
We reserve the right to send you certain communications related to this Website that are considered part of your account, such as technical alerts, without offering you the opportunity to opt out of receiving them.
Terms and Conditions of Use
Zeevex has a Terms and Conditions of Use Agreement that sets forth the terms and conditions under which we provide products, services and information to you
from this Website, and your use of, and access to, this Website. It is your responsibility to read, understand and comply with the terms and conditions set
forth therein.
Questions and Feedback
This Website is operated by Zeev Exchange, Inc., a Delaware company. We may be reached via email at info@zeevex.com.
We welcome your questions, comments, and concerns about this Privacy Policy and our privacy practices. Please send us feedback pertaining to these matters or any other issue you may have with Zeevex or this Website.
If you feel that we are not following our stated Privacy Policy, you may also contact state or local chapters of the Better Business Bureau, your state or local consumer protection office, or The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or at http://www.ftc.gov/ftc/complaint.htm.